Customer Service Jobs in Atlanta Georgia
Customer Service Jobs in Atlanta Georgia - “Job of the Day Review”
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Bilingual English/Spanish Customer Service Associate
Principal Accountabilities:
-Performs as the primary liaison between the customer and the field workforce in defining and meeting customer requirements.
-Schedule appropriate technician for installation of Honeywell Thermostats and switches, at a pace to meet customer demand.
-Through scripted activities solicits enrollment in energy savings program(s).
-Ensures a “Closed Loop” communications process is in place with all customers.
-Performs to the standards as noted on individual Scorecards or Performance Feedback mechanisms as provided by the Team Lead. (this includes all frontline phone responsibility metrics.
-Troubleshooting of operation of Honeywell installed devices.
- Flexible scheduling required
-Basic computer skills
-Bi-lingual is a must (English/Spanish)
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To find today’s Customer Service Jobs in Atlanta Georgia reviewed job please go to jobs honeywell.taleo.net.
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