Customer Service Jobs in Atlanta Georgia
Customer Service Jobs in Atlanta Georgia - “Job of the Day Review”
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Supervisor Customer Service
Job Description:
As a Customer Service Supervisor you will be responsible for the day-to-day operations of a team of representatives handling customer service inquiries and problems via telephone or e-mail and resolving complex or sensitive customer inquiries. You will plan, direct, supervise, coordinate and evaluate work flow of the customer service team to meet operational requirements as well as identify and recommend operational improvements. Additionally, you will develop telephone sales or negotiation skills of the services representatives and motivate representatives to obtain sales or service goals. In the supervisory role, you will maintain a positive, problem-solving approach and spirit of cooperation in a team environment.
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