Jobs in Atlanta Georgia
Jobs in Atlanta Georgia - “Job of the Day Review”
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Resolution Expediter - Temporary Position
The associate in this position takes inbound communications from both internal and external customers via telephone, letter and e-mail. Provides excellent customer service via active listening and professional communication, and identifying root causes of customer issues. Resolves issues that fall within predetermined parameters and guidelines. Identifies problems that he/she cannot resolve and escalates to Agent Experts (subject matter experts) within the department.
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