Level Jobs in Atlanta Georgia
Level Jobs in Atlanta Georgia - “Job of the Day Review”
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Entry Level Help Desk
The essential job functions are to answer Help Desk telephones and respond to basic customer inquiries to ensure the customer needs are met. Assist customers in resolving basic, technical problems by providing scripted guidance regarding software and hardware problems. Resolve and refer more complex, technical problems through a defined escalation process. Log and track inquiries using a problem management database and maintains history records and related problem documentation.
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